Determining the Optimum Retail Product Variety
Why is it sometimes so difficult to get a straightforward answer to a simple question? This happens repeatedly with product variety – how much variety on the shelf is too little, just right and too much?

Less Inventory = Better Service
When you don’t have the right inventory in the right place at the right time, you are caught short. You are losing sales. Customers that don’t find what they are looking for they go elsewhere. Not only do you losing the sale, you risk losing a customer.

The Illusion of Service Levels in the 98th Percentile
How good is good? If your company is crowing about order fill rates of 98%, recognize you have an opportunity. For a number of reasons, which are detailed below, accepting such service levels means missing significant net profits and customer satisfaction. Read on for a conservative estimate of the lost profits. Customer satisfaction is the bellwether of future opportunity.

Vendor Managed Inventory (VMI) Making it a Win-Win – for Suppliers and their Customers
In Vendor Managed Inventory, trust is essential because the customer no longer places orders for stock items. The vendor is supposed to track the customer’s consumption of the stock, and automatically replace stock as necessary, ensuring that the customer runs out much more rarely.

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